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You are here: Client Services » FAQ Home » Product FAQ

 

General Product Questions

What makes Red River papers unique?
Tell me about the acidity and archival nature of your papers.
Are your papers compatible with my printer?
What types of paper do you offer?
What sizes are available?
On Red River Paper supplied on rolls, which side is coated?
Do your papers work with pigment inks?
How much do inkjet prints cost?
How long will prints last on Red River papers?
Do you offer ICC profiles for your papers?
Can I dry mount inkjet prints?
Do Red River papers have markings or a logo on the back?
Why do you label the sheets in your sample kits?
Where do your papers come from?
What papers are best for Black & White printing?
Do your papers work in a laser printer?

Locating Papers


What makes Red River papers unique?

Red River is what is know as a paper converter. We buy bulk inkjet paper in rolls direct from mills in the USA, UK, EU, and Asia. At our facility in Dallas, TX, we sheet and cut our products into over 14 different sizes and rolls. Red River papers are unique because we have exclusive product arrangements with our suppliers, and even add extra manufacturing touches to paper to create exclusive items. When you buy from Red River, we are the only step between you and the paper mill. This means lower prices and more control over inventory - we rarely run out of product.


Tell me about the acidity and archival nature of your papers.

The base paper stock in virtually all inkjet media is acid and lignin free. Current paper making technology removes these elements by default.

The coating on the inkjet paper is another matter.  All high quality photo glossy media (as well as satin, semigloss, and luster) has a small amount of acidity in the coating.  It is more or less a requirement for instant drying capability.  The amount of acid in the coating is not enough to change the fade resistance outlook.  You will find totally acid free papers if you look to matte and fine art varieties.

The keys to protecting inkjet prints from fade are:

1) Display under glass in a frame
2) Display out of direct sun
3) Storage in humidity and temperature controlled environments

Luckily, we can lean on the inks in your pigment ink based printer to pull the bulk of the load in terms of making a print fade resistant.  The paper is important, but not nearly as critical as the inks.

 

Are your papers compatible with my printer?

Red River Papers are compatible with Epson, Canon, HP, Lexmark, Brother, and Dell inkjet printers. Our papers are tested for quality and compatibility with most printers from Epson, Canon, and HP. We have inkjet paper for virtually every inkjet printer available today. Go here for a listing of the most popular Red River Paper products for your printer.


What types of paper do you offer?

All Red River papers are inkjet paper. In general, this means that they have a chemical coating that helps trap inkjet ink and produce photos with sharp detail and bright color. We offer gloss, semigloss, satin, matte (non-gloss), watercolor (cotton), and speciality inkjet media.


On Red River Paper supplied on rolls, which side is coated?

All rolls are wound with the coating facing out.


What sizes are available?

Most Red River papers are available in the following sizes:

Sheets

4x6
5x7
8x10
8.5x11
9x13
12x12
11x14
11x17
13x19
16x20
17x22
17x25
13x38

Pre-scored sheets

7 x 10
6.25 x 9
5.5 x 8.5
8 x 9 Pano

For greeting cards

Rolls

17"
24"


Do your papers work with pigment inks?

Yes. Red River offers 20 different inkjet papers that are proven to work with pigment based inks from the major printer manufacturers. We understand that they are compatible with and 3rd party pigment inks from Media Street, MIS, Lyson, and other suppliers. If you are using one of these inks you'll need to order a sample kit and test each product with your set up.


How much do inkjet prints cost?

Information on this topic is here.


How long will prints last on Red River papers?

How long a print will last depends heavily on your printer. In fact, what ink your printer uses is about 75%-85% of the print life "equation". Pigment inks (like Epson UltraChrome or Media Street for example) are an absolute must if you want prints that will last many years. Dye inks like Canon and many Epson printers use will make prints that last 1-20 years, depending on the type of paper you use and display conditions. Always display prints under glass or sprayed for longest print life. Matte and watercolor papers offer longer print life (with dye and pigment ink) than do glossy and semigloss papers. Red River Paper does all print life testing with the Rochester Institute of Technology. You can access our results here.


Do you offer ICC profiles for your papers?

Yes. Profiles are available for many Epson and Canon printers here.


Can I dry mount inkjet prints?

Yes dry mounting is possible with inkjet papers. You will need to experiment with the temperature and time with different papers. In general you'll want to use the lowest possible heat setting you can when mounting inkjet media. Be prepared to do some testing.

A detailed article on the topic is here


Do Red River papers have markings or a logo on the back?

No.


Why do you label the sheets in your sample kits?

After years of trial and error making sample kits, the method we use to ID papers has proven to be the best. There is a small stamp on the bottom right corner of each sheet on the front. The sample kits are designed to offer a convenient way to try each Red River paper and then easily identify which papers you like in the future. Ideally, clients will print a test image on each paper, assemble the prints into a book, and then use the book as a "buyers reference" for future projects.

Where do your papers come from?

We buy inkjet paper and media from mills in the USA, Europe, and Asia. Red River does business with a variety of paper makers from some of the largest to the smallest mills in the world. Our special relationships with these manufacturers make it possible for Red River to offer papers you cannot find anywhere else and products are great prices.

What papers are best for Black & White printing?

The answer is subjective, but we have a great guide to black and white printing here.

Do your papers work in a laser printer?

Our products are specifically coated for use with an inkjet printer. We do not recommend them for laser use because the coating might damage the fuser drum. The biggest issue is cost of the media. Inkjet paper costs much more than laser specific paper because of the coatings we use. Laser paper only requires a semi-smooth surface material to function properly. We recommend looking to local paper sources such as quick printers or companies that supply printing companies.

 

 

 

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