Card Shop Home » Card Help » FAQ

Basic Questions

• What greeting card sizes do you offer?
• Are the sheets pre-scored / what does "pre-scored" mean?
• How do I print on your card papers?
• What software do you recommend for printing cards?
• How much will it cost to print a card?
• Will these papers work with my printer?
• Will these papers work with Epson's UltraChrome system or other pigment inks?
• Can I print borderless cards?
• Do you have glossy cards for my pigment ink printer? (Epson UltraChrome, HP B9180, Canon Lucia)
• I have a Epson / Canon / HP wide format printer. Can I use your cards?

Potential Problems and their Answers

• I am getting black marks and ink streaks on cards

What greeting card sizes do you offer?

The following sizes are currently available

• 7" x 10" - folds to a 5" x 7"
• 6.25" x 9" - folds to a 4.5" x 6.25"
• 5.5" x 8.5" - folds to a 4.25" x 5.5" (select papers)
• 8.5" x 11" - folds to a 5.5" x 8.5" (select papers)
• 8" x 9" Pano - folds to 4" x 9" (select papers)

Are the sheets pre-scored / what does "pre-scored" mean?

Yes, our greeting card stock is pre-scored. This means that each sheet has an indention line in the middle to make folding easier and more precise. Red River Paper uses a high quality mechanical scoring machine to do this work.

How do I print on your card papers?

You will need to use software to layout and print your card. Also, you must setup a custom paper size in your printer driver software, which is usually very easy. We offer a full set of setup instructions here.

What software do you recommend for printing cards?

Click here for our recommendations.

How much will it cost to print a card?

Click here for our cost estimator.

Will these papers work with my printer?

For most customers the answer is yes. Only HP users should be concerned with buying a paper that is too thick. If you have an HP, stick with paper below the 60lb. weight mark. We offer a wide variety of papers that will meet your needs.

Epson and Canon users can use any of our products.

Will these papers work with Epson's UltraChrome system or other pigment inks?

Yes. Click here for more information.

I am getting black marks and ink streaks on cards.

This is usually because your paper curls up slightly under the ink load.

1) Check to see which part of your card comes of of the printer last.
2) If the photo side of your card comes out last - Rotate your card layout in 180 degrees so that the photo side comes out first.
3) If the photo side comes our first and you still have issues - Give the paper a slight downward curl (away from the print side) just before printing.

A possible solution

In most cases, customer cards print so that the photo comes out last. Rotate your card canvas so that the photo prints first. The end of the print will be the back of the card with minimal ink and therefor mimimal ink absorption and minimal upward curl.

Do you have glossy cards for my pigment inkjet printer?

Yes. Pecos River Gloss.

I have a Epson / Canon / HP wide format printer. Can I use your cards?

Unless you have an Epson 3800/3880 then unfortunately no. The smallest sheet sizes accepted by wide format printers is usually no smaller than 8" x 10". You can use our 8.5x11 scored sheets. Shop for them here