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Basic Questions

Potential Problems and their Answers


What greeting card sizes do you offer?

The following sizes are currently available

  • 7" x 10" - folds to a 5" x 7"
  • 6.25" x 9" - folds to a 4.5" x 6.25"
  • 5.5" x 8.5" - folds to a 4.25" x 5.5" (select papers)
  • 8.5" x 11" - folds to a 5.5" x 8.5" (select papers)
  • 8" x 9" Pano - folds to 4" x 9" (select papers)

 

Are the sheets pre-scored / what does "pre-scored" mean?

Yes, our greeting card stock is pre-scored. This means that each sheet has an indention line in the middle to make folding easier and more precise. Red River Paper uses a high quality mechanical scoring machine to do this work.

How do I print on your card papers?

You will need to use software to layout and print your card. Also, you must setup a custom paper size in your printer driver software, which is usually very easy. We offer a full set of setup instructions here.

How do I print on the inside of the card?

The process is much like printing the outside of the card. You will find videos on this topic here.

 

What software do you recommend for printing cards?

Click here for our recommendations.

How much will it cost to print a card?

Click here for our cost estimator.

Will these papers work with my printer?

For most customers the answer is yes. Only HP users should be concerned with buying a paper that is too thick. If you have an HP, stick with paper below the 60lb. weight mark. We offer a wide variety of papers that will meet your needs.

Epson and Canon users can use any of our products.

I have an HP or Epson Artisan that feeds from the front? Do you have cards for those printers?

If your printer feeds paper from the front only, then you will likely need to choose a medium weight, more flexible inkjet paper for your greeting and note cards. You can check out our selection here.

Do you have a satin or luster greeting card stock?

Not at this time. In order to be a viable inkjet greeting card, the back of the paper must be plain paper or coated for printing. All satin and luster papers at this point at "resin coated", which means they have a plastic backing. The paper is hard to score and fold. You cannot print on the back and writing is difficult. Red River Paper continues to search for a paper that meets these criteria.

 

Will these papers work with pigment inks?

Yes. Click here for more information.

 

Can I print borderless greeting card sizes?

The short answer is no. Borderless sizes are preset by the printer manufacturer. They include "standard" photo sizes like 4x6 and 8x10. Red River Paper's cards, though industry standard sizes, are not acknowledged by Epson, Canon, or HP. As a result, your cards will have a minimum 1/8" border on all sides.

For select 13" wide inkjet printer, we offer this hack that allows borderless printing on the 7" x 10" card in some cases. It is not a guarantee!

 

I am getting black marks and ink streaks on cards.

This is usually because your paper curls up slightly under the ink load.

1) Check to see which part of your card comes of of the printer last.
2) If the photo side of your card comes out last - Rotate your card layout in 180 degrees so that the photo side comes out first.
3) If the photo side comes our first and you still have issues - Give the paper a slight downward curl (away from the print side) just before printing.

A possible solution

We have a video covering tips for solving the problem here.

In most cases, customer cards print so that the photo comes out last. Rotate your card canvas so that the photo prints first. The end of the print will be the back of the card with minimal ink and therefor mimimal ink absorption and minimal upward curl.

Do you have glossy cards for my pigment inkjet printer?

Yes. Pecos River Gloss.

I have a Epson / Canon / HP wide format printer. Can I use your cards?

Unless you have an Epson 3800/3880 then unfortunately no. The smallest sheet sizes accepted by wide format printers is usually no smaller than 8" x 10". You can use our 8.5x11 scored sheets. Shop for them here

 

 

 

 

 

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