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You are here: Customer Service » Red River Privacy Policy

 

Summary

Red River Paper maintains all customer information in-house. We do not share any personal information, order history, or billing information with outside companies or entities except as required by law or by contract with our credit card processor.

The shopping cart of this web site uses an SSL encrypted server for your credit card protection. (The secure server software (SSL) encrypts your information in order to protect it against unauthorized access.)

Privacy Policy Details

Data We Collect

Red River Paper collects certain important information about you when you place an order. For an online transaction, we collect your name, address, email, phone number and credit card number/expiration. The information is collected for purposes of order processing, customer service communication, sales analysis, sales promotions, marketing, and to meet the security requirements of our credit card account providers. The information collected is shared only with our credit card account providers when processing your card. The information is also used only for in-house use and is never traded or sold to outside firms.

How We Protect Your Data

Online, your personal information is protected using SSL encryption technology. We also employ the services of ScanAlert technologies to watch for security vulneribilities and intrusion from outside sources. Our web hosting company (Hostasaurus.com) also offers the latest in security services and firewalls. For information kept on our in-house system, we protect your data by using a password protected network that is not connected to the internet or other outside network. Credit card information is regularly deleted from the system as part of our security policy.

Opt-In / Opt-Out

Red River Paper offers an opt-in email newsletter. You may opt-in and out of this service here. We may use your information to contact you via US Mail or other direct mail marketing method from time to time. If you wish to be placed on our "Do not mail" list, please email here.

Contacting Red River Paper

If you need to change any of your information with us, email customerservice@redriverpaper.com or call 888-248-8774. Various ways to contact Red River for other purposes are located here.



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