Printer Adjustments for Thick Papers
Most printers have a software based control to move the print head up or down to adjust for paper thickness.
The ability to raise the print head comes in handy if you've seen these problems:
- Pronounced lines in an image
- Scuff marks
- Ink splotches - particularily on the edges of paper
Review the screen shots below and refer to your printer's manual for more help on the topic.
Epson Pro / Wide Format Windows
The PLATEN GAP control is accessed in the Paper Configuration menu of the printer properties.
On a PC go to the printer's preferences.
Locate and click on the PAPER CONFIGURATION button
The PLATEN GAP controls the distance from the print head to your paper.
Begin changing platen gap for papers that are over 11mil thick.
We recommend the Wider setting when you make this adjustment.
On Mac computers the platen gap setting is found on the Paper Configuration menu in the Print dialog with most printers.
Invariably, Epson changes it up with the R3000, putting the platen gap control in the Advanced Media Control menu.
Epson Desktop Printers
Epson desktop printers have a Thick Paper selection.
Locate the Maintenance Tab in the printer preferences
Click on the Printer and Optional Information button.
Check the THICK PAPER box.
When the Thick Paper setting is checked you will see a warning before each print job begins.
On a Mac you will look for an EXTENSIONS SETTINGS menu in the Print dialog.
Depending on your printer and version of OSX, this setting may not be available.
Canon Desktop Printers
Canon desktop printers have a Prevent Paper Abrasion to minimize head strikes with thick paper.
On a PC go to the printer preferences.
Locate the Maintenence Tab
Locate and click the CUSTOM SETTINGS button
On the next menu click the PREVENT PAPER ABRASION check box.
On a Mac you'll need to begin by going to SYSTEM PREFERENCES > PRINT & FAX
Locate your printer in the Print & Fax menu and click UTILITY
In the printer utility go to the CUSTOM SETTINGS menu
Click the PREVENT PAPER ABRASION check box and click SEND
Note: Your printer will most likely need to be turned on and connected.
Canon Wide Format Printers
Canon wide format printers have a setting called Head Height. It must be set from the printer's control panel.
The process is illustrated below:
As far as we can tell, HP printers do not have a thick paper or platen gap setting available to the user.