I am not sure how this company has so may 5 star reviews and I am having a hard time believing that they are real people/comments. I am also new to red river paper and have had 2 experiences with them so far. I LOVE the paper but I have had a horrible experience with the company in general! They do not update their inventory. I have only purchased from them twice over the past 2 months. Both times I ordered the paper that showed it was in stock, purchased $20 fast shipping and 2 days later have gotten a notice saying that the paper I ordered is out of stock. Either this company is lazy and not on top of updating the website (and should be), or they are dishonest and want people's money no matter what, even if they do not have the products. If I had known that the paper was out of stock, I would have shopped elsewhere but was denied this option because the company does not care to update any out of stock paper! I contacted someone about this and finally heard back 2 days later saying that they are aware that the paper I tried to order is out of stock, I then checked the website and they still have yet to update it. More people will end up in the same situation as me. If you can, shop elsewhere. They do not care about their customers!! They do not care to update their inventory. They are taking your money and don't have the products that they are saying they have. They also take forever to get their paper back in stock. If you own a business like I do, do yourself a favor and go with someone more reliable. I will be letting everyone I know within the art/photography/print industry know of these experiences as well to ensure that the company either makes a change or loses customers.