I've been buying Red River Paper for 3 years. I converted from Hahnemuhle. The paper is excellent and costs a bit less than my previous supplier and as a professional, both matter. But RR is more than that. They ship and pack superbly, but there's still more. The website and Facebook blog are packed with valuable technical information; especially the "true cost of printing". And you can telephone them and you don't get India. And as we're both Texans, I was able to set up a resale account (no sales tax) rather painlessly. Profiles work fine. So as to limit the number of variables in my professional life, I've standardized on UltraPro Satin, but I use Polar Pearl Metallic on instances where the highlights trend towards silver rather than white tones, like a foggy scene. And they've got a sense of humor. It was said about Ray Perkins, the erstwhile football coach at 'bama that "it doesn't really make sense going through life with your teeth clenched."