The way Red River packs up the orders for shipping is top notch! Everything arrives in primo condition with careful attention to making sure nothing gets bumped or dented. You’d think they’re packing up heirlooms for family!
Ann Willey Arts
Great paper, great customer communication
After searching for paper that would work well with our Epson printer, we were delighted to discover Red River's greeting card stock.
We had been frustrated earlier as we tried a variety of other brands of card stock.
Before purchasing a couple of greeting card sample kits, we talked to two people at Red River. We were very impressed by their extensive knowledge, clear communication, patience (these were not short phone calls!), and just plain how nice they were!
And we are very impressed at the quality of the products. By the way, we're also impressed at how well the papers are *packaged*!
Christine and Orson
Totally Impressed with every paper i have tried so far!
I have been printing with the canon PIXMA pro 100 for the past three years with great success using the canon photo paper. I recently upgraded to the canon prograf 1000. And with such a remarkable printer there are so many options to use different types of paper. I did a bunch of research and review after review recommended red river papers. So I bought a few of their sample packs and download it all the ICC profiles. I first started with their polar pro gloss metallic and holy cow! That just took printing to a whole new level. I am not particular a fan of glossy photo paper just due to reflections always showing. But this paper just makes my photos pop. I really love their ultra pro satin 4.0. it is my new favorite. As I’m slowly going through testing out all their samples I have added five new papers to my clients that they can print on. And the one thing that really stands out to me with Redriver paper. Is the way they ship their paper to you. it is so well packed with heavy duty bubble wrap and paper that there is no way your photo paper is going to get damaged during delivery. You do not know how many times I have received damaged packs of photo paper from top distributors that decided to put their photo paper in a plastic bag and expect it not to get damaged. I got fed up with that I would pay extra just to put it in a box. Now I have no worries whatsoever with Redriver paper and their shipping is fast. And in the past three orders I’ve already earned $10 off my next purchase. I am now a loyal customer And very excited to try out more of your paper. It’s real quality stuff here. I am super impressed. If you don’t believe me or all these reviews, just try it yourself you will be happy .
Lou Milliard Photography
Not only are their papers first rate at affordable prices but their service is fast and reliable. They stand behind the products they sell. It is an easy company to do business with. You can count on Redriver!
Great paper, great service
I only found Red River a couple of years ago; I wish I had known about them years ago. I am very impressed with the range and quality of paper available, and the customer service is great. They provide samples, stock papers in hard-to-find sizes (e.g., half-sheet, pre-scored, 8x12, 12x12...), offer personal advice via e-mail or phone, provide ICC files matched to their papers, post printer-specific information to the Web site (and even printer reviews). Full-service all the way around. The papers are carefully packaged and shipped so the product always arrives in pristine condition.
I do amateur photography and an annual photo greeting card; I love a really nice print, and Red River has made it so much easier to achieve.
I only order a few times a year, but I have never had a bad experience. The service has always been fast and top-notch. The paper and the ink have always been good. End of story.
Outstanding Products and Support
Five and a half years ago I embarked on a huge project. Without the slightest background experience, I decided to learn desktop publishing, image editing, learn about color spaces, calibration, printing, paper, monitors, and hire artists to illustrate a short story for my first grandchild. (Crazy!) It has been a nightmare. I have had to return faulty monitors, calibration equipment and printers. I have struggled with tech support people and artists. It has been intensely frustrating. (One artist "vanished" and I had to hire a private detective to track him down!) But there has been one company whose products and support have been outstandingly good, Red River. I have used many of their papers and all have been great. As I have struggled on a rather steep learning curve, I have had lots of questions and I have found that Red River is always there to help. Well done!
Red River Paper Flows The Ink With Superiority!
Love the Metallic! My sales of my photo art has increased dramatically!
Every photographer should use RR Paper
Have been a professional photographer for over 40 years, from their matte to the polar the paper is the most consistent I have ever used. Great quality, photos I printed 20 years ago look as fresh as the day I printed them. My clients love the look and feel of it, they know you gave them a quality product. Also don’t forget to download the profiles makes a world of difference.
Focus One Photography
I am not sure how this company has so may 5 star reviews and I am having a hard time believing that they are real people/comments. I am also new to red river paper and have had 2 experiences with them so far. I LOVE the paper but I have had a horrible experience with the company in general! They do not update their inventory. I have only purchased from them twice over the past 2 months. Both times I ordered the paper that showed it was in stock, purchased $20 fast shipping and 2 days later have gotten a notice saying that the paper I ordered is out of stock. Either this company is lazy and not on top of updating the website (and should be), or they are dishonest and want people's money no matter what, even if they do not have the products. If I had known that the paper was out of stock, I would have shopped elsewhere but was denied this option because the company does not care to update any out of stock paper! I contacted someone about this and finally heard back 2 days later saying that they are aware that the paper I tried to order is out of stock, I then checked the website and they still have yet to update it. More people will end up in the same situation as me. If you can, shop elsewhere. They do not care about their customers!! They do not care to update their inventory. They are taking your money and don't have the products that they are saying they have. They also take forever to get their paper back in stock. If you own a business like I do, do yourself a favor and go with someone more reliable. I will be letting everyone I know within the art/photography/print industry know of these experiences as well to ensure that the company either makes a change or loses customers.