This is an exceptional company. The support & printer setup guides on the website will tell you everything you need to know. Be sure to follow instructions carefully. RR tests their papers on most available printers, and they provide specifics for optimal results on your printer, and the paper you have chosen.
The RR staff are extremely professional, well informed, and dedicated to customer satisfaction. Thank you RR!
Incredible customer service
I was having issues printing, and I was amazed at the level of customer service. They are truly there to help you get the best out of your paper and prints, and they went far above and beyond what I expected out of customer service these days. I am incredibly pleased with the quality of the product I received, but even more so with their interest in helping their customers succeed.
I no longer remember when I found Red River, but I know I was still an active graphic artist (now retired) as well as a fine artist wannabe. Somehow I’ve grown old…not sure how that happened…and I am less active with my printer than I used to be. But once you’ve been spoiled by Red River’s quality, amazing choices, pro tips, customer service, packing and speed of delivery, well, there’s just no going back. I may not be the most prolific of their customers any more, but I promise you, I’m one of the loyal ones. And every time the subject of printing comes up with a photographer or marketing with a fellow artist, I will always recommend Red River. And I’ve been thanked for it more times than I can count. You just can’t find better paper.
Great support in all areas of the process
I'm new to the hobby of creating my own greeting cards. Red River has been fantastic in so many ways. I called them and asked for a recommendation for a printer. Cindy recommended the Canon Pixma, which I love. Red River sample packs of getting card paper was a great way to get started. I used Red River Super Easy Template for Greeting Cards using Photoshop. Best of all, I ran into a glitch in Photoshop and Drew at Red Red River spent a lot of time on the phone working to figure out the problem. He solved it -- and I was on my way to making some really nice greeting cards !! I really appreciate the fact that humans answer the phone when you call !!
Paper arrives perfectly packed!
The way Red River packs up the orders for shipping is top notch! Everything arrives in primo condition with careful attention to making sure nothing gets bumped or dented. You’d think they’re packing up heirlooms for family!
Ann Willey Arts
Great paper, great customer communication
After searching for paper that would work well with our Epson printer, we were delighted to discover Red River's greeting card stock.
We had been frustrated earlier as we tried a variety of other brands of card stock.
Before purchasing a couple of greeting card sample kits, we talked to two people at Red River. We were very impressed by their extensive knowledge, clear communication, patience (these were not short phone calls!), and just plain how nice they were!
And we are very impressed at the quality of the products. By the way, we're also impressed at how well the papers are *packaged*!
Christine and Orson
Totally Impressed with every paper i have tried so far!
I have been printing with the canon PIXMA pro 100 for the past three years with great success using the canon photo paper. I recently upgraded to the canon prograf 1000. And with such a remarkable printer there are so many options to use different types of paper. I did a bunch of research and review after review recommended red river papers. So I bought a few of their sample packs and download it all the ICC profiles. I first started with their polar pro gloss metallic and holy cow! That just took printing to a whole new level. I am not particular a fan of glossy photo paper just due to reflections always showing. But this paper just makes my photos pop. I really love their ultra pro satin 4.0. it is my new favorite. As I’m slowly going through testing out all their samples I have added five new papers to my clients that they can print on. And the one thing that really stands out to me with Redriver paper. Is the way they ship their paper to you. it is so well packed with heavy duty bubble wrap and paper that there is no way your photo paper is going to get damaged during delivery. You do not know how many times I have received damaged packs of photo paper from top distributors that decided to put their photo paper in a plastic bag and expect it not to get damaged. I got fed up with that I would pay extra just to put it in a box. Now I have no worries whatsoever with Redriver paper and their shipping is fast. And in the past three orders I’ve already earned $10 off my next purchase. I am now a loyal customer And very excited to try out more of your paper. It’s real quality stuff here. I am super impressed. If you don’t believe me or all these reviews, just try it yourself you will be happy .
Lou Milliard Photography
Not only are their papers first rate at affordable prices but their service is fast and reliable. They stand behind the products they sell. It is an easy company to do business with. You can count on Redriver!
Great paper, great service
I only found Red River a couple of years ago; I wish I had known about them years ago. I am very impressed with the range and quality of paper available, and the customer service is great. They provide samples, stock papers in hard-to-find sizes (e.g., half-sheet, pre-scored, 8x12, 12x12...), offer personal advice via e-mail or phone, provide ICC files matched to their papers, post printer-specific information to the Web site (and even printer reviews). Full-service all the way around. The papers are carefully packaged and shipped so the product always arrives in pristine condition.
I do amateur photography and an annual photo greeting card; I love a really nice print, and Red River has made it so much easier to achieve.
I only order a few times a year, but I have never had a bad experience. The service has always been fast and top-notch. The paper and the ink have always been good. End of story.