Red River Paper sent an email to me a few days ago with a note to let them know if "my experience with the company is not 100% perfect." I would rate my experience better than perfect. I make note cards for personal use and as gifts for others, using photos that my husband and I have taken. I've tried different types of Red River note card papers and have been very satisfied with all of them. The card stock quality and the great customer service provided by Red River Paper is what keeps me coming back to them for my supplies.