I am so impressed with Red River's customer service. I am a Mac user and purchased an additional printer and greeting card software and couldn't get the cards to print properly. I called the software company twice and printer manufacturer and called Red River and spoke with Cindy and then to Drew later in the day. They were more interested in helping me find a solution than the software or printer companies. Drew was even going to do some outside research and get back to me. In the meantime (with the information that Cindy and Drew provided) I was able to figure out a work-around, using the software in combination with another greeting card app. I was blown away by the amount of information offered by Red River both on their website and customer service. I purchased their greeting card paper stock and I will be back. Truly an outstanding, extraordinary organization!