Very early on a rainy morning, I went outside, and there was the package from Red River, which had apparently been sitting outside all night in the rain. The UPS driver had not rung the bell, so I had no idea that your box was waiting for me. He had not even placed it under the front door overhang, so it had been directly in the rain.
Yes -- the box was quite damp. But lo and behold, due to the meticulous packing of Red River Paper's employees, although some of the bubble wrapping inside was wet and a few boxes of paper had droplets of water on the shrink wrap, NONE of the paper or the boxes containing it were wet, or damaged at all! I had been completely out of paper, so I was very thankful.
Not only does Red River have beautiful quality paper, even your packing materials are of high quality. The heaviness of your shipping box contributed to the good outcome -- a night in the rain did not destroy it!
My only comment is that maybe you would be better off using US Postal Service to make your deliveries. They ALWAYS ring the bell, and see packages safely into my hands.
Thank you so much for your outstanding service. I called after receiving the box and asked customer service to convey my thanks to your warehouse workers. I hope they got my message.