Today (cyber Monday) I had a glitch with the online shopping for my aurora art natural paper. The sale price on the web was not matching the amount that was in my shopping basket. I decided to call the Toll Free number to ask for help. I was overjoyed to hear a calm and friendly voice on the other line even though it is supposedly the busiest online shopping day of the year. A few minutes later we had come to the conclusion that perhaps I should restart my computer, and Voila! it worked! Thank you Red River Paper for continuing to create an exceptional product and thank you Kayla for making my shopping experience a great one!