I have been using various Red River Papers for several years now and I love them all. Recently my old Epson R1800 was giving me problems and I searched the web for answers...and guess what I found them right here on the Red River Paper website. I watched the videos on how to load the paper and how to clean my printer. I took Red River advice on how to set up my greeting cards to go through the printer properly. I finally feel like I can keep my old printer going for awhile longer. And, when it finally bits the dust I will check Red River first to see what they recommend for printers. (I found that on the website too!) Thanx for the great paper and the great support.